A citywide boil water notice was been issued for Austin over the weekend. Officials with Austin Water said an internal treatment process issue resulted in high turbidity within the Ullrich Water Treatment Plant. Crews and officials have been working to address the issue since Saturday.
“We all need to do our part when something like this happens, and we will. We can also be frustrated, as I am, that there’s yet another situation to deal with,” said Mayor Steve Adler. “We can be thankful, too, that the situation was noticed quickly and steps taken, any public health risk is very, very small, and we’re much better prepared right now with equipment and supplies as we open water distribution stations. It appears this will be over in a couple of days, and the city will keep everyone informed along the way. Please help your neighbors.”
According to the city, water conservation practices should be observed:
Residential Customers
During this period, residential customers are asked to curtail indoor water use as much as possible. Until further notice, all outdoor water use is prohibited. Residential customers may not:
- Use water for irrigation or testing of irrigation equipment.
- Wash vehicles, including at commercial car wash facilities.
- Wash pavement or other surfaces.
- Add water to a pool or spa.
- Conduct foundation watering.
- Operate an ornamental fountain or pond, other than aeration necessary to support aquatic life.
Commercial Customers
All commercial customers are required to reduce water use unless needed for health and safety. Manufacturing customers, specifically those that use an average of over 100,000 gallons per day, are asked to reduce water use as much as possible. Commercial customers may not:
- Use water for irrigation (including athletic fields).
- Conduct commercial car washing.
Retail customers of Wholesale Districts
The above boil water notice and emergency water use restrictions are also in effect for retail customers of Austin Water Wholesale Districts and Utilities, including:
- Night Hawk
- Travis County WCID 10
- Windermere
- Creedmoor-Maha WSC
- Morningside
- Rivercrest
- San Leanna
- Marsha WSC
- Wells Branch MUD
- Northtown MUD
- Manor
- Rollingwood
- Sunset Valley
- High Valley
- Mid-Tex Utilities
- North Austin MUD 1
