Since March of this year, Austin Parks and Recreation Department Rangers and Park Monitors have reportedly been assaulted, both physically and verbally, on at least six different occasions while working within the community. The incidents are said to include employees being yelled and cursed at, pushed into the lake, threatened with weapons, punched, and pushed to the ground.
“It takes a toll on individuals trying to share an educational message, to be personally attacked both verbally and physically,” said Amanda Ross, PARD Division Manager for Natural Resources. “These employees are there to assist the public, not become an outlet for their frustration.”
“During these difficult times we would ask for some grace and understanding as the park system reopens,” said PARD Assistant Director Lucas Massie. “This is new territory for us all.”
Travis County Parks has also made modifications to their operations, and while they haven’t experienced incidents like the city has, they echo the same message.
“We understand it can be frustrating when Travis County Parks have to close once they reach capacity, but we have these measures in place to ensure everyone’s well-being during the COVID-19 pandemic,” said Charles Bergh, Travis County Parks Director. “Please know that our hard-working staff is there to help you enjoy Travis County parks safely and whenever possible. In return, we ask that you do your part by wearing face coverings when needed and staying six feet from one another as much as possible to help flatten the COVID-19 curve.”
In light of these recent events, Austin and Travis County are asking the community to Spread Kindness, Not COVID.