Beginning on August 12, two new operational changes will go into effect at Austin Municipal Court:
- Hours Change: Austin Municipal Court’s main location at the Bergstrom Tech Center at 6800 Burleson Road, Building, 310, Suite 175 will be changing its operating hours.
- Operating hours will now be 8 a.m. to 6 p.m. Monday through Friday, with extended hours on Thursdays from 8 a.m. to 8 p.m.
- Civil parking hearings will be available at this location from 9 a.m. to 6 p.m. Monday through Friday.
- Phone hours will remain unchanged from 8 a.m. to 5 p.m. Monday through Friday.
- Operational hours and services offered at the City Hall location will not be affected.
- New Location for North Customer Service Center: The North Customer Service Center will move from its former location at 12425 Lamplight Village Avenue to a new location across the street at 2121 West Parmer Lane, Suite 116, Austin, Texas 78758.
- The new location will continue to serve as an in-person customer service center with service windows available.
- Operational hours at this location will be from 8:00 a.m. to 4:30 p.m. Monday through Friday.
“We have updated our operating hours and North Customer Service Center location to ensure that the Court makes efficient use of resources while honoring our commitment to provide fair and prompt service to individuals interacting with our department,” says Mary Jane Grubb, Municipal Court Clerk.
